Shipping policy

Shipping Policy

Thank you for shopping with Beyluno.

Order Processing
Orders are normally processed within 1–2 business days. Orders placed on weekends or UK bank holidays will be processed on the next working day.

UK Delivery
We currently offer delivery throughout the United Kingdom. Estimated delivery is typically 5–7 business days after dispatch unless otherwise stated on the product page.

Shipping Costs
Where free delivery is offered, there will be no additional standard shipping charge at checkout. Any alternative or upgraded delivery options and their costs will be clearly displayed before payment.

Order Tracking
Where tracking is available, customers will receive tracking information by email once their order has been dispatched.

Multiple Items
If an order contains more than one item, products may occasionally arrive in separate packages or on different days.

Delivery Delays
Although we aim to deliver within the estimated timeframe, delays may occasionally occur due to circumstances outside our control, including courier delays, severe weather, high seasonal demand, or other unforeseen events.

Incorrect Delivery Details
Customers are responsible for providing an accurate and complete delivery address. Please contact us as soon as possible if you notice an error. Once an order has been dispatched, we may not be able to change the delivery address.

Lost or Damaged Parcels
If your parcel appears to be lost, arrives damaged, or you experience a delivery problem, please contact us and we will investigate the matter with the courier and work to resolve it.

Contact Us
For any questions regarding shipping or delivery, please contact Beyluno using the contact details provided on our website.